0 ₴For one person — forever

Customers write from everywhere. You reply from one window.

Site chat with one line of code, plus Telegram, Viber, Instagram, WhatsApp, Messenger and email — in one queue for the whole team.

No card · The widget works in 5 minutes

modalcrm.com/app/chats
New message · InstagramMaria K.: “Is the dress from the post available in M?”
Olena replied in 2 minthe chat is assigned to her
One window

Seven channels — one feed. See who has replied and how long the customer has waited, so no one writes twice and no one is forgotten.

Site chatone line of code, in your colors
Telegram and Vibercompany bot or personal account
Instagram and MessengerDirect and page messages
WhatsApp and emailin the same queue as the rest
modalcrm.com/app/chats
Chat assigned to OlenaTelegram · Andriy S.
No-code bot

The bot replies when you're away. It collects name, phone and reason for contact, and calls a person when it's time to sell.

Step builderno programmer, just a mouse
Offline format night and on weekends
Reason for contactvisible before you reply
Chat ratingafter the chat is closed
modalcrm.com/app/bot
The bot collected a contactIryna · +380 67 ••• 12 40
A customer, not a dialog

Every conversation goes into the customer card. History from every channel, reasons for contact and orders — in one place, even if the customer switched messengers.

Customer cardwith the full chat history
From your own Telegramthe customer doesn't see your personal number
Appfor Android, on iPhone — via Safari
In Ukrainianinterface and support
modalcrm.com/app/chats
What's included

Everything to reply fast. And nothing extra while you only need chats.

Site widgetWordPress, Tilda, OpenCart or your own site
Seven channelsTelegram, Viber, Instagram, Messenger, WhatsApp, email, website
No-code botgreeting, contact collection, offline form
Customer cardshistory from every channel
Appnotifications arrive instantly
We handle the movefrom JivoSite or Verbox for free
Pricing

Pay per company, not per operator. The first 14 days — free, no card.

For a team

Widget · team

500 ₴per month
per company
Any number of people
What's included
  • Everything in Free
  • As many operators as you like
  • Chat assignment and owners
  • Who replied and how long the customer has waited

Replying on your own? Free forever: 1 person, 600 replies per month and a three-step bot. Need tickets, a pipeline and calls too — “Communication” for 900 ₴.

FAQ

What to know before you start

How do I add the widget to my site?

Copy one line of code in settings and paste it into your site. Works on WordPress, Tilda, OpenCart and custom-built sites.

Will the customer see my personal number?

No. You reply from your own Telegram, and the customer gets the company's reply in the channel they wrote from.

We're moving from JivoSite — what about the history?

Contacts are moved by import in a few minutes. We'll help with setup and connect the messengers together with you.

Can I add Commerce or Bookings later?

Yes. The customer base and chats stay the same — the next solution is turned on in the same account.

Ready to start?

Your first customer can write today. Sign up in a minute — no card and no sales call.

We handle the move

We move your contacts and settings from JivoSite, Verbox or spreadsheets for free.

Data in Europe

Hetzner servers in Europe. The provider is a sole proprietor (FOP) in Ukraine; terms are in the public offer.