A messenger-first CRM like Kommo — in Ukrainian and billed monthly
A pipeline, every messenger, site chat, calls and tickets in one window. The interface is in Ukrainian, you pay in hryvnia every month — no prepaying for half a year.
≈ 3 379 ₴ at the NBU rate
What every new user costs
With Kommo the bill grows with every person: Base is $25 per user a month, paid in dollars only and for at least 6 months in advance. With us the first three are already in the price, each next one is 200 ₴, billed monthly. Move the slider and see your own difference.
Kommo — Base plan, $25 per user a month, minimum term 6 months (kommo.com/pricing, 25.10.2026). ModalCRM — monthly billing. NBU rate — 45.05 ₴/$ on 23.10.2026.
Website and all messengers — in one feed
A visitor writes in the widget, a regular customer — in Viber, someone else — in Instagram. The agent sees everything in one window together with the customer history instead of switching between five tabs.
A customer writes — you reply from your phone
You do not have to sit at the computer not to miss a buyer. The ModalCRM app shows the same chats as the web version — website, Viber, Telegram, Instagram — and pings you as soon as someone writes.
ModalCRM and Kommo — only facts from their website
We do not judge the quality of someone else’s product. Where Kommo is stronger, we say so.
| Criterion | ModalCRM | Kommo |
|---|---|---|
| Company |
Ukraine
|
QSOFT LLC, governed by California law; formerly amoCRM
|
| Billing model |
per company: 900 ₴/mo for up to 3 users, then +200 ₴
|
per user: Base $25/mo
|
| Minimum billing term |
one month
|
6 months, no monthly billing
|
| Pricing currency |
hryvnia
|
US dollar only
|
| Free plan |
1 user, 600 replies a month, forever
|
none; 14 days without a card
|
| Ukrainian language |
interface, website and support
|
no: English, Indonesian, Portuguese, Russian, Spanish, Turkish
|
| Channels in one window |
website, Telegram, Viber, WhatsApp, Instagram, Facebook, OLX, email, Rozetka, Prom
|
website, Telegram, Viber, WhatsApp, Instagram, Messenger; email — in a separate section
|
| Telephony |
included: Binotel, UniTalk, Ringostat, Zadarma, CallsApp
|
integrations: Zadarma, Ringostat, Twilio and others
|
| Tickets |
in every paid plan; client portal — in Everything included
|
none of their own — via the Zendesk integration
|
| Orders, warehouse, shipping labels |
switched on as modules in the same account
|
a product catalog in the deal; warehouse and Nova Poshta are not stated on the website
|
| Bots and AI |
a chatbot builder with an AI step
|
Salesbot and AI agents: up to 3 on Advanced, up to 50 on Pro
|
| Mobile app |
Android on Google Play; iPhone — from the Home Screen, with notifications
|
iOS and Android
|
| Data hosting |
servers in Europe (Hetzner)
|
anywhere in the world, including the United States
|
Kommo data is taken from kommo.com/pricing, kommo.com/terms, kommo.com/privacy, integration pages, the kommo.com blog and support.kommo.com, checked on 25.10.2026. Spotted a discrepancy — write to info@modalcrm.com and we will fix it.
Moving from Kommo — together with us
Chats, calls and sales — in one window
You start with a pipeline and chats. When you need more — orders, warehouse, shipping labels, online booking — you switch it on in the same account.
Frequently asked questions
How much does Kommo (amoCRM) cost?
Per kommo.com/pricing on 25.10.2026: Base is $25, Advanced $35, Pro $45 per user a month; dollars only, no monthly billing — the minimum term is 6 months. So three users on Base pay $450 in one payment for half a year. In ModalCRM the Communication plan is 900 ₴ a month per company for up to three, each extra user +200 ₴, billed monthly.
Are Kommo and amoCRM the same thing?
Yes, per the Kommo blog: on 11.10.2022 the company announced that amoCRM had become Kommo. Per the terms on kommo.com, the product belongs to QSOFT LLC.
Is the interface available in Ukrainian?
In ModalCRM — yes: interface, website, help center and support in Ukrainian. Per the Kommo help center, their interface is available in English, Indonesian, Portuguese, Russian, Spanish and Turkish.
How do I move my data from Kommo?
Export contacts and deals to an Excel or CSV file and upload them to ModalCRM — columns are matched during import. We connect the messengers together with you on a call.
How fair is this comparison?
We used only what is written on kommo.com and support.kommo.com as of 25.10.2026 and did not judge the quality of their product. Where Kommo is ahead — Salesbot and AI agents, an iPhone app — it says so. If something is out of date, write to info@modalcrm.com.
Try ModalCRM next to Kommo
14 days of the full plan without a card: move a few clients, connect one messenger and compare for yourself.