All integrations

ModalCRM integration with Ringostat

Talk in the browser, with every call summary in the CRM log

Ringostat connects to the CRM in two ways. A SIP account gives you calls right from the browser, with no desk phones. The “After call” webhook sends the direction, status, duration and recording link after every conversation — the call goes into the log and onto the customer card.

+$50 on your balance

Telephony and end-to-end analytics

Connect any Ringostat product — telephony, call tracking or end-to-end analytics — together with ModalCRM and get $50 on your company balance.

To use the offer:
  1. Sign up at ringostat.com
  2. Give the manager the promo code Ringostat_ModalCRM
  3. Start using Ringostat products
$50 promo code*
Activate $50 at Ringostat →

*The offer is valid for new customers and cannot be combined with other perks.

What the integration gives you

See who is calling If the number is in the database the call window shows the customer's name marked “In database”, otherwise “New client”
A summary after every call Ringostat itself sends the number, direction, status, talk time and recording link
The call in the customer's deals If the number is in the database, the call is linked to the customer and shows up in the history of their open deals
Each person's own SIP account Add employees' SIP accounts under “Operator Lines” — each operator's outbound calls go through their own account
Missed calls are not lost The CRM creates a high-priority “Call back” task due in two hours by itself
Works without the browser too Talking from Ringostat phones? Switch off “Browser Calls” and the webhook log stays

How to connect

  1. In the CRM open Settings → Integrations → “IP Telephony” block → the Ringostat card and copy the Webhook URL.
  2. In your Ringostat account → Integrations → Webhooks 2.0 create a webhook with the “After call” event in JSON format, paste the URL and add the parameters listed in the card.
  3. In the “Provider Credentials” step enter the SIP server, SIP login and password from the Ringostat SIP accounts section and save.

How to check the connection and what each diagnostics state means in the help center: Connecting telephony. If the state is “Rejected by provider” and the details are correct, write to info@modalcrm.com.

modalcrm.com/app
ModalCRM integration with Ringostat

Frequently asked questions

How much does the Ringostat integration cost?

Nothing extra. Calls are part of every paid plan from 900 ₴ a month per company with no limit on their number. Minutes and services are paid to Ringostat at its rates.

Do I need a separate app or phone?

No. You need a headset or microphone, Chrome or Edge, and browser permission for the microphone.

Do calls taken outside the browser reach the CRM?

Yes, if the “After call” webhook is set up: Ringostat sends a summary of every call, and it goes into the log together with the recording link.

Can I connect Ringostat and another provider at the same time?

No. One telephony provider works at a time — the one whose card was filled in last. Binotel, Zadarma, UniTalk, CallsApp and your own SIP are also available.

We will connect Ringostat together with you

Write in the site chat or to info@modalcrm.com — we help with the SIP details and the webhook and check a test call. The first 14 days are free, no card.

14 days free