Benefits

Neither another chat widget nor a "big CRM"

Chat widgets stop where the work begins: the customer writes and then nothing. Big CRMs can do everything but take months to implement. We start with the conversation and carry it through to an order, a booking or a repair — in one system, from day one.

Three reasons

Why people choose us

A Ukrainian product

Interface and support in Ukrainian, payment in hryvnia, servers in Europe. Removing someone else's script from your site also removes the question of where your customers' data goes.

Since 2021 Jivo has been 100% owned by Sberbank; Verbox is the Kaliningrad company Sofit

You do not pay per operator

The plan is priced per company, not per person. Three people cost 900 UAH a month — 300 UAH each. We do not charge separately for conversations or for contacts in your database.

The fourth and every further operator is +200 UAH/month

There is a real CRM under the chat

The conversation does not vanish into an archive: it lands on the client card with the history, the channel and the ad the person came from. Orders, bookings and service tickets are created right there.

A chat widget has nowhere to put this — there is no database underneath
Where we sit

Between two extremes

Competitors do one thing well. The problem is that a business needs both halves — without migrating from system to system.

Chat widgets

Jivo, Verbox, Crisp

  • Installed in five minutes
  • The conversation ends and the trace is gone
  • Orders and bookings live somewhere else
  • The price grows with every operator
ModalCRM

Starts as a chat, stays as a CRM

  • Widget on the site the same day, one line of code
  • Every conversation becomes a customer in the database
  • Orders, bookings, stock and finance — a toggle away when you need them
  • One invoice per company, not per operator
Big CRMs

Classic systems

  • They can do almost everything
  • Months of implementation, billed separately
  • Chat and messengers bolted on as plugins
  • Half the modules stay empty forever
Comparison

How we differ

Criterion ModalCRM JivoSite Verbox
Owner and country Ukraine Russia, Sberbank (since 2021) Russia, Kaliningrad
Ukrainian interface and support partial
Billing in hryvnia partial
Calls from the browser built in separate plan
Free plan 1 operator, no time limit yes, with limits trial period
Orders, inventory, finance to grow into one toggle away
Charged per operator priced per company per operator per operator

Based on public sources and the competitors' published pricing, verified 28.07.2026.

Growth without migration

One path, one system

The expensive part of a CRM is not the subscription, it is the move. Here there is nowhere to move: the database, the conversation history and the customers are already in place — you simply switch on the next piece.

Just you and the site chat

Free, one operator. Widget, messengers, bot and customer contacts.

A team appears

Three operators, calls from the browser, a request pipeline and campaigns — 900 UAH per company.

Operations kick in

Orders and stock, or bookings and service tickets — switched on inside the same account.

See the directions and pricing

Moving from Jivo or Verbox takes one evening

You remove one line of code and paste ours. Contacts come across by import and we connect the messengers with you. The first 14 days of the full plan are free, no card required.