Calls from the customer card right in the browser

Call right from the customer card

Telephony inside the CRM — no separate SIP phone. Calls right from the customer card, an order or a chat. Integration with Asterisk, Binotel, UniTalk and other leading providers. Every inbound call records the reason for contact — analyze it and improve quality.

14 days free Choose a plan with this module

What the module does

Calls from anywhere Call right from orders, chats and the customer card — no extra tabs.

The call card — a mini-CRM During a call the agent doesn't open a pile of tabs: they place an order right from the call card. Fast and convenient for both sides.

A reason for every inbound call The agent records why people call — you see the real reasons and improve your service.

Leading providers Asterisk, Binotel, UniTalk, Zadarma, Ringostat and others.

Your own telephony Integration with the telephony you already use is possible.

Call recording All calls are saved in the customer's history — you can listen back anytime.

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Help articles (in Ukrainian)

All articles in this help section

Frequently asked questions

Which telephony providers are supported?

Binotel, UniTalk, Zadarma, Ringostat and others. If you already use your own telephony, it can be connected as well.

Do I need a separate app for calls?

No. Calls go right from the browser: from a customer card, an order or a chat, and during the call the manager fills in the order in the call card.

Are calls recorded?

Yes. All calls are saved in the customer history and the recording can be played back at any time.

How much do calls in the CRM cost?

Calls are part of every paid plan from 900 UAH per month per company with no limit on their number. Minutes are billed by your telephony provider at its rates.