Calls

Call right from the customer card

Telephony inside the CRM — no separate SIP phone. Calls right from the customer card, an order or a chat. Integration with Asterisk, Binotel, UniTalk and other leading providers. Every inbound call records the reason for contact — analyze it and improve quality.

14 days free Choose a plan with this module

What the module does

Calls from anywhere Call right from orders, chats and the customer card — no extra tabs.

The call card — a mini-CRM During a call the agent doesn't open a pile of tabs: they place an order right from the call card. Fast and convenient for both sides.

A reason for every inbound call The agent records why people call — you see the real reasons and improve your service.

Leading providers Asterisk, Binotel, UniTalk, Zadarma, Ringostat and others.

Your own telephony Integration with the telephony you already use is possible.

Call recording All calls are saved in the customer's history — you can listen back anytime.

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